Below FAQ are some common concerns of our clients before purchasing hair, if you have other questions, please use our contact form
There will be a shipping fee for international shipping. When goods are shipped internationally, the customer may be subject to pay any duties or taxes which your local customs authority deems appropriate.
Yes, we ship internationally. There will be a flat shipping fee of $15 for all international orders.
Bundles can last for a year or longer with proper maintenance. Wrapping your hair at night (with a satin scarf or sleeping on a satin pillow case) as well as shampooing and conditioning regularly will extend your bundles' lifespan to keep them looking luxurious.
Yes, you can swim with your bundles installed. Use a leave-in conditioner before getting your hair wet to limit the amount of chlorine or salt your hair absorbs. After enjoying the pool, shampoo, condition and apply a light leave-in product for moisture & to bring your hair back to its natural state.
Yes. Shampooing and conditioning are the key steps in hair care. Cleanse your bundles once per week, or if you notice any product buildup or oiliness. We send out care tips with each order. Please make sure you follow those tips to ensure the quality of your hair.
The amount of bundles you'll need for a full install depends on how long your bundles are and what texture you're using. Straight texture bundles would generally need 3-4 bundles and wavy/curly textures would generally need 3 bundles.
Due to Human Hair industry standards, the Allure Hair Co. Extension is a Final Sale product with no refunds or returns.
Slight shedding and tangling is normal for all hair extensions. You may experience shedding differently base on which installation method, texture of the extensions, and hair product you use. You can minimize shedding/hair-fallout, by maintaining your hair extensions with great care, make sure to brush them before and after use. As for tangling, just like your natural hair, hair extensions can and may tangle. Tangling can be caused by many reasons. Humid weather, using the wrong hair products, not enough maintenance, or using heat tools without heat protective products can cause tangling over time. To minimize tangling you can start with brushing your hair extension 2-3 times with a detangling brush. Make sure any hair product you use is alcohol-free, sulfate-free, and paraben-free. These chemicals can dry out your hair extension which lead to tangling and matting. Make sure to use heat protective spray before styling with any heat tools. Develop a good night time routine. Brush your hair and put into a braid or a loose ponytail, you can also wear a silk cap before going to bed. Treat your hair extension like your own hair, maintenance is the key to have long lasting hair extension.
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